FREELANCE Associate Director, Investment Management

Philadelphia, PA

Company Description

PHM is the leading health media agency in the US. We are designed for—and dedicated to—delivering best-in-class solutions that connect people with meaningful health and wellness solutions every day. Guided by our genuine passion for health and wellness, our work across the entire media ecosystem helps real patients navigate the most pivotal moments of their healthcare journeys.  

While we have grown to be the No. 1 agency in our industry, at heart we’re still a startup. It’s that energy and spirit of innovation that allows us to create bold and meaningful “health media firsts” for our clients, and to do it all with #phmlove.  

Job Description

The Associate Director ensures the fiscal responsibility and quality control of their client media investments.  They manage the day-to-day team workload, plans and coordinate projects and can be adaptable to the ever-changing needs of the marketplace. The goal for this role is to support client investment initiatives and help develop and maintain PHM partnerships. 


Key Responsibilities 

  • Strong understanding of how the agency works and how jobs flow throughout 
  • Strong understanding of client’s business and goals 
  • Understanding of how client business objectives translate into media investment and management strategies 
  • Strong understanding of the investment process 
  • Strong understanding of the overall media marketplace and partner landscape 
  • Firm understanding of partnership opportunities, deals and terms 
  • Strong understanding of agency Terms + Conditions and media partner contracting process 
  • Strong understanding of agency investment tools 
  • Firm understanding of partner invoice portals 


  • Oversees the daily execution of Investment Management team tasks 
  • Responsible for managing timely delivery of team projects and tasks 
  • Consulted for partner contractual needs, such as IO notes, SOWs, etc… 
  • Advances best practices in investment process, efficiencies, etc.. 
  • Responsible partner payment mitigation and resolution 
  • Responsible for Marketplace Position reporting 
  • Responsible for execution of ad hoc projects 

Internal + External Relationships 

  • Responsible for developing talent, delegating appropriately, and ensuring teams are working smoothly  
  • Responsible for managing and prioritizing team assignments 
  • Provides clear, regular communication regarding client and project goals, prioritization and measures of success to all key stakeholders 
  • Fosters a positive work environment   
  • Provides expertise and shares knowledge with junior team members  
  • Delivers constructive, actionable feedback to team 
  • Begins to develop working relationships with client contacts as necessary  
  • Continues to develop relationships with key media partners 
  • Collaborates internally with leadership across capabilities and teams 
  • Continues to develop relationships with key Groupe teams, such as ReSources and Business Operations 
  • Able to navigate proper support for Investment systems and tools 
  • Contributes to new business efforts as needed 


  • Exhibits professionalism, integrity, self-awareness, and an attitude of continuous improvement 
  • Ability to multi-task, manage one’s time, and demonstrate personal organization to meet deadlines  
  • Proven ability to lead people and projects 
  • Able to deal with ambiguous and challenging situations 
  • Strong written and verbal communication skills 
  • Knowledge of media investment systems and tools (Mediaocean, etc…) 
  • Knowledge of Microsoft Office applications (Excel, PowerPoint) 
  • Adherence to agency procedures (on-time and accurate time sheets, performance conversations, etc…) 
  • 5-7 years of industry experience, preferably within media planning and/or buying 
  • Pharmaceutical industry a plus 
  • BA/BS 

Additional Information

All your information will be kept confidential according to EEO guidelines.


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