Director, Strategy

PHM is the leading health media agency in the US. We are designed for—and dedicated to—delivering best-in-class solutions that connect people with meaningful health and wellness solutions every day. Guided by our genuine passion for health and wellness, our work across the entire media ecosystem helps real patients navigate the most pivotal moments of their healthcare journeys.  
 
While we have grown to be the No. 1 agency in our industry, at heart we’re still a startup. It’s that energy and spirit of innovation that allows us to create bold and meaningful “health media firsts” for our clients, and to do it all with #phmlove.  

The Director, Strategy defines day-to-day functional management, leadership, and direction to the Strategy team.  This person reports into the VP, Strategy and also provides strong cross-functional contribution. 

Key Responsibilities 

Knowledge  

• Understands the total marketing process and the strategic role of media 
• In-depth understanding of the role of media channels in a plan 
• Expertise in various media research tools and software 
• Proactively self-educates on PHM, Publicis Groupe, and client business functions, capabilities, tools, and processes 

Managing & Leading Others 

• Responsible for the day-to-day management of the Strategy team 
• Supports the VP, Strategy 
• Builds trust, models inclusion, and shows respect for all employees  
• Works collaboratively with cross-functional teams    
• Ability to calmly react to and resolve issues 
• Takes accountability for the team’s deliverables 
• Provides clear communication on business initiatives and client requests 
• Ensures Strategy team is trained on tools and processes 
• Ensures new hires are on-boarded and trained 
• Participates in formal development process, including performance management, goal-setting, mid- and yearly reviews 
• Nurtures and develops lower-level talent on assigned accounts 
• Participates in PHM’s interviewing efforts  

Strategy & Account Management  

• Manages team to consistently, successfully deliver on client and agency requests 
• Begins to impact results beyond position and client responsibilities 
• Oversees overall media strategy, approach, and plan on each account 
• Helps VP, Strategy drives the planning process 
• Manages multiple accounts and can transition between them seamlessly 
• Provides initial perspectives on media strategies and approaches 
• Owns media channel mix and initial budget allocation and rationale 
• Collaborates with internal cross-functional leaders to ensure strategic alignment of deliverables with client needs 
• Represents the interests of cross-functional teams in client and agency partner meetings where those teams are absent 
• Provides input on deliverables timelines in partnership with cross-functional teams 
• Pushes for continuous improvement of self, team, and client deliverables  
• Contributes to new business efforts as needed 

Client Service 

• Builds a day-to-day relationship with appropriate clients on assigned brands 
• Conveys passion for clients and their businesses 
• Provides input to client to help shape their marketing priorities  
• Models outstanding client service for team 
• Drives professional standards within team for all written and verbal contact 

Requirements 

• Embraces PHM values of Accountability, Collaboration, Empathy, Equanimity, Integrity and Respect 
• Proven ability to manage people and projects 
• Proven ability to earn the respect of clients, internal partners, and peers 
• Thinks creatively and acts proactively 

Education & Experience 

• 7+ years media experience  
• 3+ years management experience preferred 
• Cross-channel media knowledge and experience 
• Familiarity with standard media research and planning tools (e.g. Clear Decisions) 
• Pharmaceutical industry a plus 
• BA/BS; advanced degree a plus 

All your information will be kept confidential according to EEO guidelines.