Associate, Operations

New York, NY

Company Description

PHM is the leading health media agency in the US. We are designed for—and dedicated to—delivering best-in-class solutions that connect people with meaningful health and wellness solutions every day. Guided by our genuine passion for health and wellness, our work across the entire media ecosystem helps real patients navigate the most pivotal moments of their healthcare journeys.  

While we have grown to be the No. 1 agency in our industry, at heart we’re still a startup. It’s that energy and spirit of innovation that allows us to create bold and meaningful “health media firsts” for our clients, and to do it all with #phmlove. 

Job Description

Responsibilities

Contribute to financial deliverables by maintaining team calendar for internal and client deadlines.  Keeps team apprised of status on all tasks by issuing timely and accurate documentation and correspondence:

  • Drafts and updates billing calendars
  • Organizes financial deliverables
  • Route materials for internal review/approval
  • Gathers necessary data
  • Sends updates/notes/reminders to team

Owns the following tasks:

  • Job code requests (as needed)
  • Onboarding/off-boarding activities (as needed)
  • Launch Deck review (as needed)
  • Asset audits (monthly)
  • Pulling billable reports for all clients (monthly)
  • Checking invoices for correct information (monthly and as needed)
  • Liaise with finance for various requests
  • Meeting back up - (as needed)
  • Ad hoc reporting
  • Administrative tasks
  • Supports Manager
  • Communicates effectively with manager, as well as cross-capabilities and levels
  • Diligently and flawlessly executes on assigned projects

Qualifications

  • Highly organized with great attention to detail
  • Strong ability to follow-up and stay on task
  • Understanding of basic bookkeeping principals and mathematical concepts
  • Ability to learn the basics of how the agency works and how jobs flow through it
  • Inner-agency process and requirements in order to open necessary job codes
  • Ability to recognize and escalate issues to manager
  • Excel proficient (enthusiast preferred)
  • Experience with Pivot Tables, VLOOKUP, Subtotal, MATCH/INDEX (a plus)
  • Eager to jump in and learn

Additional Information

All your information will be kept confidential according to EEO guidelines.

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