Company Description
PHM is the leading health media agency in the US. We are designed for—and dedicated to—delivering best-in-class solutions that connect people with meaningful health and wellness solutions every day. Guided by our genuine passion for health and wellness, our work across the entire media ecosystem helps real patients navigate the most pivotal moments of their healthcare journeys.
While we have grown to be the No. 1 agency in our industry, at heart we’re still a startup. It’s that energy and spirit of innovation that allows us to create bold and meaningful “health media firsts” for our clients, and to do it all with #phmlove.
Job Description
Position Summary
The Director, Strategy defines day-to-day functional management, leadership, and direction to the Strategy team. This person reports into the VP, Strategy and also provides strong cross-functional contribution.
Key Responsibilities
Knowledge
Pharma media experience across a diverse set of conditions, disease states, and audiences (DTC, HCP, Payer, etc.)
Understands the total marketing process and the strategic role of media
In-depth understanding of the role of media channels in a plan
Expertise in various media research tools and software
Proactively self-educates on PHM, Publicis Groupe, and client business functions, capabilities, tools, and processes
Managing & Leading Others
Responsible for the day-to-day management of the Strategy team
Supports the VP, Strategy
Builds trust, models inclusion, and shows respect for all employees
Works collaboratively with cross-functional teams
Ability to calmly react to and resolve issues
Takes accountability for the team’s deliverables
Provides clear communication on business initiatives and client requests
Ensures Strategy team is trained on tools and processes
Ensures new hires are on-boarded and trained
Participates in formal development process, including performance management, goal-setting, mid- and yearly reviews
Nurtures and develops lower-level talent on assigned accounts
Participates in PHM’s interviewing efforts
Strategy & Account Management
Manages team to consistently, successfully deliver on client and agency requests
Begins to impact results beyond position and client responsibilities
Oversees overall media strategy, approach, and plan on each account
Helps VP, Strategy drives the planning process
Manages multiple accounts and can transition between them seamlessly
Provides initial perspectives on media strategies and approaches
Owns media channel mix and initial budget allocation and rationale
Collaborates with internal cross-functional leaders to ensure strategic alignment of deliverables with client needs
Represents the interests of cross-functional teams in client and agency partner meetings where those teams are absent
Provides input on deliverables timelines in partnership with cross-functional teams
Pushes for continuous improvement of self, team, and client deliverables
Contributes to new business efforts as needed
Client Service
Builds a day-to-day relationship with appropriate clients on assigned brands
Conveys passion for clients and their businesses
Provides input to client to help shape their marketing priorities
Models outstanding client service for team
Drives professional standards within team for all written and verbal contact
Qualifications
Embraces PHM values of Accountability, Collaboration, Empathy, Equanimity, Integrity and Respect
Proven ability to manage people and projects
Proven ability to earn the respect of clients, internal partners, and peers
Thinks creatively and acts proactively
Education & Experience
7+ years media experience
3+ years management experience preferred
Cross-channel media knowledge and experience
Familiarity with standard media research and planning tools (e.g. Clear Decisions)
Pharmaceutical industry a plus
BA/BS; advanced degree a plus
Additional Information
All your information will be kept confidential according to EEO guidelines.